This page details our company policies.
We require 24 hours notice before cancelling appointments.
When you book a treatment at K.WEST Skin Body Soul the staff member with whom you’ve booked comes to prepare for your experience. Our cancellation policy is to ensure that each staff member is compensated for the time and energy they take to put things specially in order for you.
No shows or late cancels (less than 24 hour notice):
You will be charged for 50% of the service booked.
Up to 7 days full refund for unopened, unused, salable products.
Up to 14 days store credit for unopened, unused, salable products.